Expert-Level Etiquette Standards
Last updated 2026-07-14
Expert-Level Etiquette Standards is a Trust Commission for Norma Hollowell at the Booastrum District.
Steps
- Talk to Norma and Velina
Gameplay Details
- This commission cannot be done at midnight.
Dialogue
- (Idle)
- Norma: I've had a proper look at your manual, Veli!
- Velina: But it was still just "a look," right?
- (Talk to Norma)
- Norma: I've read Veli's Etiquette Manual more thoroughly than I ever read the Lab Safety Regulations!
- Velina: Just reading it isn't gonna cut it, you have to actually do it!
Etiquette Manual?
Norma got into trouble again?- Velina: That was embarrassing... Sorry Manager.
- Norma: Don't treat me like a little kid, Veli!
- Norma: (WiseWise /
BelleBelle), perfect timing! Come settle this for me real quick!
The following is recorded in the Partner Archive
Expert-Level Etiquette Standards
Story Description: Norma's disastrous performance when handling external guests has been giving Velina a major headache... To make sure Norma follows the Etiquette Manual to the letter, Velina has sent out a call for help.
- Norma: Besides me, no one would even bother reading Veli's "Etiquette Manual," right?
- Velina: Correction: besides you, no one else actually needs to read this "Etiquette Manual."
- Norma: Hey! Veli, you—you're being really harsh today!
- Velina: Even simple etiquette such as "don't make insulting comparisons about a guest's appearance" — are rules you keep breaking, aren't they?
- Norma: I'm just being honest... "kids speak their minds," you know!
- Velina: You can't pretend to be a kid just because you're small.
Are you in a bad mood today, Velina?
Did Norma get into trouble again?- (ProtagonistProtagonist): Velina, you sound a bit irked... Did Norma get into trouble again?
- Velina: Getting angry at our "chief troublemaker" isn't very helpful, is it? When it comes to causing trouble... It's just part of Miss Norma's everyday routine.
- Velina: And now, even some Bangboo at the ESD are picking up her habits. They've begun speaking in an increasingly reckless manner.
- Norma: The Bangboo are copying me? That must be adorable!
- Velina: Yesterday, the receptionist Bangboo loudly proclaimed "ehn-ne ehn-ne" at a visiting corporate envoy, meaning: "Your hairline looks like an Ether-eroded wasteland." Do you think that's cute, Manager?
It does sound kind of cute.
That's a little inappropriate.- (ProtagonistProtagonist): It's actually pretty funny when Bangboo (speak like that... but it is a bit impolite.speak like that... but it is a bit impolite. /
talk like that... but it's a bit rude!talk like that... but it's a bit rude!) - Norma: ...That Bangboo does have pretty keen observation skills, huh?
- Velina: Norma.
- Norma: Alright, alright, I was wrong~ but I didn't teach 'em that line!
- Velina: The Bangboo talk like that because they hear you making similar comparisons about everyone every day.
- Velina: Even if you might not care, all Bangboo treat the Chief Technician as a role model to learn from.
- Norma: Friendly jokes help bridge the gap between our guests and us... That's just my personal social skills! If Bangboo can't adapt it properly, that's not my responsibility!
- Velina: "Your neural circuitry is even less logical than a malfunctioning Bangboo's Logic Core" is also part of your social skills?
- Norma: That was said to a corporate technical consultant last week... but his technical skills really were terrible! His slow response time in diagnosing Bangboo malfunctions really ticked me off.
- Velina: "Etiquette Manual," Article 3, Section 7: "When speaking with others, do not use derogatory comparisons involving a person's intelligence or appearance."
- Norma: Veli, you actually memorized the rules... I thought you were just making them up on the spot every time I got into trouble...
- Velina: If I'm constantly cleaning up after you, it should be no surprise that it sticks in my memory.
- Norma: So you came here today just to lecture me, huh!
- Velina: No, I'm here to remind you that for tomorrow's external reception, the "Chief Technician" must be sure to show proper expert-level etiquette.
- Norma: Another reception job? Who is it this time?
- Velina: A council inspector. If they record any negative impressions, the technical department's annual evaluation might end up marked as "needs improvement."
- Norma: Who cares about that kind of evaluation! Lady Sunbringer wouldn't have anything to say about me anyway~
- Velina: But it will affect the department's budget, so your new chip design will have to be delayed another quarter.
- Norma: ...!
- Norma: I—I'll do my best!
- Velina: Good. Also, I asked the Manager to come today specifically to help "train" you.
You want me to train Norma?
Norma doesn't even listen to you.- (ProtagonistProtagonist): It's not that I won't do it... But aside from Fairy, I don't really have any experience in etiquette training...
- (ProtagonistProtagonist): Most importantly, if Norma won't even listen to you, what makes you think she would listen to me?
- Velina: No need to worry. Just gently remind Miss Norma in your everyday interactions with her.
- Velina: And... Norma actually seems to listen to you—though she would definitely never admit it herself.
- Norma: I do not! I just think (WiseWise /
BelleBelle) is kind of interesting, that's all! - Velina: That's true. Otherwise, you wouldn't be running to Amber Hall all the time.
- Norma: For a lady my age, spending every day with Bangboo must be pretty boring, right?
- Velina: In any case, Norma is in your hands, (Mr. Wise.Mr. Wise. /
Ms. Belle.Ms. Belle.) - Norma: Don't worry~ I won't cause you any trouble, (WiseWise /
BelleBelle)!
Leave it to me!
Norma and Fairy are cut from the same cloth.- (ProtagonistProtagonist): I survived Fairy, so I don't think you will be any harder to handle, right?
- Norma: Hehe... then make sure to say lots of good things about me in front of Veli!
Trust Rank Upgrade to Friendly with Norma Hollowell
- (Idle)[verification needed]
- Velina: Listen to the Manager, okay Norma?
- Norma: Don't worry, Veli!
- (Talk to Velina again, optional)[verification needed]
- Velina: It's fine if you don't listen to me, but don't go causing trouble for the Manager, Norma.
- Norma: I AM listening to you, and I'm not going to make trouble for (WiseWise /
BelleBelle)! - Norma: I'm the Chief Expert of the External Strategy Department... My etiquette is expert-level too!
- Norma: Isn't that right, (WiseWise /
BelleBelle)?
Other Languages
| Language | Official Name |
|---|---|
| English | Expert-Level Etiquette Standards |
| Chinese (Simplified) | 专家级别的礼仪规范 |
| Chinese (Traditional) | 專家級別的禮儀規範 |
| Japanese | 超専門家級のエチケット |
| Korean | 전문가급 예절 규범 Jeonmun'gageup Yejeol Gyubeom |
| Spanish | Protocolo de etiqueta profesional |
| French | Niveau expert des bonnes manières |
| Russian | Правила этикета уровня эксперта Pravila etiketa urovnya eksperta |
| Thai | มาตรฐานมารยาทระดับผู้เชี่ยวชาญ |
| Vietnamese | Chuẩn Mực Lễ Nghi Cấp Chuyên Gia |
| German | Benimmregeln auf Expertenniveau |
| Indonesian | Standar Etika Profesional |
| Portuguese | Etiqueta Nível Especialista |