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Expert-Level Etiquette Standards

Last updated 2026-07-14

Expert-Level Etiquette Standards is a Trust Commission for Norma Hollowell at the Booastrum District.

Steps

  1. Talk to Norma and Velina

Gameplay Details

  • This commission cannot be done at midnight.

Dialogue

Icon Dialogue Agent Talk to Norma and Velina

Looks like Norma and Velina are having a spat. I should step in and cool things down.
(Idle)
Norma: I've had a proper look at your manual, Veli!
Velina: But it was still just "a look," right?
(Talk to Norma)
Norma: I've read Veli's Etiquette Manual more thoroughly than I ever read the Lab Safety Regulations!
Velina: Just reading it isn't gonna cut it, you have to actually do it!
Icon Dialogue Talk Etiquette Manual?
Icon Dialogue Talk Norma got into trouble again?
Velina: That was embarrassing... Sorry Manager.
Norma: Don't treat me like a little kid, Veli!
Norma: (‍WiseWise / BelleBelle‍), perfect timing! Come settle this for me real quick!
The following is recorded in the Partner Archive
Trust Expert-Level Etiquette Standards

Story Description: Norma's disastrous performance when handling external guests has been giving Velina a major headache... To make sure Norma follows the Etiquette Manual to the letter, Velina has sent out a call for help.


Norma: Besides me, no one would even bother reading Veli's "Etiquette Manual," right?
Velina: Correction: besides you, no one else actually needs to read this "Etiquette Manual."
Norma: Hey! Veli, you—you're being really harsh today!
Velina: Even simple etiquette such as "don't make insulting comparisons about a guest's appearance" — are rules you keep breaking, aren't they?
Norma: I'm just being honest... "kids speak their minds," you know!
Velina: You can't pretend to be a kid just because you're small.
Icon Dialogue Talk Are you in a bad mood today, Velina?
Icon Dialogue Talk Did Norma get into trouble again?
(ProtagonistProtagonist): Velina, you sound a bit irked... Did Norma get into trouble again?
Velina: Getting angry at our "chief troublemaker" isn't very helpful, is it? When it comes to causing trouble... It's just part of Miss Norma's everyday routine.
Velina: And now, even some Bangboo at the ESD are picking up her habits. They've begun speaking in an increasingly reckless manner.
Norma: The Bangboo are copying me? That must be adorable!
Velina: Yesterday, the receptionist Bangboo loudly proclaimed "ehn-ne ehn-ne" at a visiting corporate envoy, meaning: "Your hairline looks like an Ether-eroded wasteland." Do you think that's cute, Manager?
Icon Dialogue Talk It does sound kind of cute.
Icon Dialogue Talk That's a little inappropriate.
(ProtagonistProtagonist): It's actually pretty funny when Bangboo (‍speak like that... but it is a bit impolite.speak like that... but it is a bit impolite. / talk like that... but it's a bit rude!talk like that... but it's a bit rude!‍)
Norma: ...That Bangboo does have pretty keen observation skills, huh?
Velina: Norma.
Norma: Alright, alright, I was wrong~ but I didn't teach 'em that line!
Velina: The Bangboo talk like that because they hear you making similar comparisons about everyone every day.
Velina: Even if you might not care, all Bangboo treat the Chief Technician as a role model to learn from.
Norma: Friendly jokes help bridge the gap between our guests and us... That's just my personal social skills! If Bangboo can't adapt it properly, that's not my responsibility!
Velina: "Your neural circuitry is even less logical than a malfunctioning Bangboo's Logic Core" is also part of your social skills?
Norma: That was said to a corporate technical consultant last week... but his technical skills really were terrible! His slow response time in diagnosing Bangboo malfunctions really ticked me off.
Velina: "Etiquette Manual," Article 3, Section 7: "When speaking with others, do not use derogatory comparisons involving a person's intelligence or appearance."
Norma: Veli, you actually memorized the rules... I thought you were just making them up on the spot every time I got into trouble...
Velina: If I'm constantly cleaning up after you, it should be no surprise that it sticks in my memory.
Norma: So you came here today just to lecture me, huh!
Velina: No, I'm here to remind you that for tomorrow's external reception, the "Chief Technician" must be sure to show proper expert-level etiquette.
Norma: Another reception job? Who is it this time?
Velina: A council inspector. If they record any negative impressions, the technical department's annual evaluation might end up marked as "needs improvement."
Norma: Who cares about that kind of evaluation! Lady Sunbringer wouldn't have anything to say about me anyway~
Velina: But it will affect the department's budget, so your new chip design will have to be delayed another quarter.
Norma: ...!
Norma: I—I'll do my best!
Velina: Good. Also, I asked the Manager to come today specifically to help "train" you.
Icon Dialogue Talk You want me to train Norma?
Icon Dialogue Talk Norma doesn't even listen to you.
(ProtagonistProtagonist): It's not that I won't do it... But aside from Fairy, I don't really have any experience in etiquette training...
(ProtagonistProtagonist): Most importantly, if Norma won't even listen to you, what makes you think she would listen to me?
Velina: No need to worry. Just gently remind Miss Norma in your everyday interactions with her.
Velina: And... Norma actually seems to listen to you—though she would definitely never admit it herself.
Norma: I do not! I just think (‍WiseWise / BelleBelle‍) is kind of interesting, that's all!
Velina: That's true. Otherwise, you wouldn't be running to Amber Hall all the time.
Norma: For a lady my age, spending every day with Bangboo must be pretty boring, right?
Velina: In any case, Norma is in your hands, (‍Mr. Wise.Mr. Wise. / Ms. Belle.Ms. Belle.‍)
Norma: Don't worry~ I won't cause you any trouble, (‍WiseWise / BelleBelle‍)!
Icon Dialogue Talk Leave it to me!
Icon Dialogue Talk Norma and Fairy are cut from the same cloth.
(ProtagonistProtagonist): I survived Fairy, so I don't think you will be any harder to handle, right?
Norma: Hehe... then make sure to say lots of good things about me in front of Veli!
Trust Rank Friendly Trust Rank Upgrade to Friendly with Norma Hollowell
(Idle)‍[verification needed]
Velina: Listen to the Manager, okay Norma?
Norma: Don't worry, Veli!
(Talk to Velina again, optional)‍[verification needed]
Velina: It's fine if you don't listen to me, but don't go causing trouble for the Manager, Norma.
Norma: I AM listening to you, and I'm not going to make trouble for (‍WiseWise / BelleBelle‍)!
Norma: I'm the Chief Expert of the External Strategy Department... My etiquette is expert-level too!
Norma: Isn't that right, (‍WiseWise / BelleBelle‍)?

Other Languages

LanguageOfficial Name
EnglishExpert-Level Etiquette Standards
Chinese
(Simplified)
专家级别的礼仪规范
Chinese
(Traditional)
專家級別的禮儀規範
Japanese超専門家級のエチケット
Korean전문가급 예절 규범
Jeonmun'gageup Yejeol Gyubeom
SpanishProtocolo de etiqueta profesional
FrenchNiveau expert des bonnes manières
RussianПравила этикета уровня эксперта
Pravila etiketa urovnya eksperta
Thaiมาตรฐานมารยาทระดับผู้เชี่ยวชาญ
VietnameseChuẩn Mực Lễ Nghi Cấp Chuyên Gia
GermanBenimmregeln auf Expertenniveau
IndonesianStandar Etika Profesional
PortugueseEtiqueta Nível Especialista

Change History