First-Class Customer Service (Commission)
Last updated 2025-03-11
First-Class Customer Service is an Event Commission and part of the main storyline for First-Class Customer Service.
Steps
- Check out the changes in front of the video store
- Fix Fahmira's playback device
- Talk to Fahmira about her playback device.
Dialogue
Check out the changes in front of the video store
- (Interact with the Repair Table)
- ((Who put this table here?Who put this table here? /
This table... Who put it here?This table... Who put it here?) Are we expanding our services at the store?) - Better check with (BelleBelle /
WiseWise). - (SiblingSibling): (Oh, I was just about to tell you. We've had some customers saying their playback devices were broken and asked if we could help with repairs.Oh, I was just about to tell you. We've had some customers saying their playback devices were broken and asked if we could help with repairs. /
This table? I was just about to tell you. A few customers told me their playback devices were broken and needed some repairs. They asked if we could help.This table? I was just about to tell you. A few customers told me their playback devices were broken and needed some repairs. They asked if we could help.) - (SiblingSibling): (You handle all the repairs at home anyway! Helping our customers while you're at it shouldn't be a problem, right?You handle all the repairs at home anyway! Helping our customers while you're at it shouldn't be a problem, right? /
I've seen you tinkering with the TV with a screwdriver before and figured you probably learned a thing or two about repairs. How about helping our customers tune their playback devices?I've seen you tinkering with the TV with a screwdriver before and figured you probably learned a thing or two about repairs. How about helping our customers tune their playback devices?) - (SiblingSibling): (If their playback devices stay broken... They won't come in and rent our videotapes!If their playback devices stay broken... They won't come in and rent our videotapes! /
After all, improved playback devices mean customers will come into the store more often!After all, improved playback devices mean customers will come into the store more often!) 
(I guess... yeah?I guess... yeah? / Of course!Of course!) - (Of course!Of course! /
We offer such a broad range of services?We offer such a broad range of services?) - (SiblingSibling): Just think of it as (our video store'sour video store's /
Random Play'sRandom Play's) special after-sales service! - (While you and Belle are inspecting the toolboxWhile you and Belle are inspecting the toolbox /
While inspecting the toolbox with WiseWhile inspecting the toolbox with Wise), a customer who seems to be in need of your "after-sales service" (appearsappears / appears.appears.) - Fahmira: Excuse me. Are you the video store manager?
- Fahmira: I wanted to watch the videos we recorded at the Ballet Twins, and I just realized my playback device isn't working. Can you have a look at it for me?
- Leave it to me.
- Fahmira: Thank you so much!
- Fahmira: Archie wants to find out what the white shadow was that was following her the other day. If we fix the playback device, we should find out soon enough.
- White shadow?!
- Fahmira: Yeah, we went to Ballet Twins together the other day, and she kept telling me there was a silvery-white shadow right next to her.
- Fahmira: But I was sure we were the only ones there! Plus, I was wearing this same black outfit that day!
- ...Must be her imagination?
- ...I'll go fix your playback device right now.
- (When did Belle get back to the store? Huh, she left a copy of "Do Anything Yourself."
What is this book? Have we been using it here as a repair manual?When did Belle get back to the store? Huh, she left a copy of "Do Anything Yourself."
What is this book? Have we been using it here as a repair manual? /Wise brings over a book, "The Professional Home Appliance Maintenance Handbook," and then disappears.
The book is practically brand new... It doesn't seem as practical as a screwdriver.Wise brings over a book, "The Professional Home Appliance Maintenance Handbook," and then disappears.
The book is practically brand new... It doesn't seem as practical as a screwdriver.)
Fix Fahmira's playback device
- (Interact with the Repair Table)
- Fahmira's playback device is here.
- (ProtagonistProtagonist): (Tuning... (Guess I just need to calibrate all the signals, right?Guess I just need to calibrate all the signals, right? /
Does that mean calibrating all the signals?Does that mean calibrating all the signals?)) - Let's start now!
- (Open event menu)
- I need to prepare a bit first.
- (Exit dialogue)
- (After completing Simple Adjustment 1)
- Fairy: Master, you have mastered Simple Adjustments.
- Fairy: You can now complete Precise Calibration.
Talk to Fahmira about her playback device
- (Talk to Fahmira after clearing all Simple Adjustment stages)
- Fahmira: Ah! It's you, Manager!
- Fahmira: Thanks to your help, my playback device is now working perfectly! The image is much clearer when we watch videotapes.
- What's the deal with that white shadow?
- Fahmira: White shadow? Oh!
Archie and I watched the videos from that day several times, but we couldn't find any white shadows at all... Nothing matches the color, not even the curtains. - Fahmira: Until Archie accidentally turned the recorder around, capturing...
- The white shadow was behind her?!
- The white shadow was on her shoulder?!
- Fahmira: Oh? So you heard the rumors too? It's actually nothing scary.
Archie was wearing makeup for the videos that day, and some glitter got stuck near the corner of her eyes when she rubbed them. - Fahmira: Luckily, the video was pretty clear. Otherwise, the mystery likely would've never been solved.
- Fahmira: Hold on... An unsolved mystery... Sounds like something Archie would like...
Other languages
| Language | Official Name |
|---|---|
| English | First-Class Customer Service |
| Chinese (Simplified) | 金牌售后 |
| Chinese (Traditional) | 金牌售後 |
| Japanese | プロのアフターサービス |
| Korean | 최고의 애프터서비스 Choegoui Aepeuteoseobiseu |
| Spanish | Servicio postventa de primera clase |
| French | Service client exceptionnel |
| Russian | Лучший клиентский сервис Luchshiy kliyentskiy servis |
| Thai | บริการหลังการขายแบบมืออาชีพ |
| Vietnamese | Hậu Mãi Đỉnh Cao |
| German | Erstklassiger Kundendienst |
| Indonesian | Layanan Pelanggan VIP |
| Portuguese | Pós-Venda de Elite |
Change History
Released in Version 1.1 - Undercover R&B