Dialyn/Lore
Last updated 2026-07-26
Official Introduction
"A complaint? Hey, don't get too worked up~"
"Considering you looked a bit pale, that was a special service to get some color back in your face~"
Dialyn
"Ha! You've managed to find the super hidden customer service portal!"
"There's an old saying in Waifei Peninsula: 'Rats are born to burrow.' Ever heard of it?"
"If you ask me, even the craftiest rat can't dig as deep as you can ~~(･ω<)☆"
Agent Trust
| Requirements | ||
|---|---|---|
| ||
| Trust Rank |
Rewards | |
 Familiar |
|
— |
 Friendly |
|
5,000 |
 Close |
|
10,000 |
 Trusted |
|
15,000 |
Impressions
- Hi there! This is your one and only top-rated customer service rep~
- Every remarkable person ends up getting countless complaints.
- Calls and regrets from the past — I'll answer them in yesterday's place.
Agent Intel
Agent Details
Dialyn works as a customer service representative for TOPS' Cross-Department Customer Service Center, though few know her other identity — a Krampus Compliance Authority Judge.
She calls herself TOPS' top-rated representative, yet she also tops the list for the most complaints in the department. Despite never flaunting her authority as a Judge, she always delivers verdicts that cut closest to the truth.
Dialyn was born with the ability to hear the voices of those on the brink of death within the Hollows — a talent that's unmatched. Yet to a young Dialyn, it was a tormenting curse.
Be it gift or curse, she has long turned it into a blade for discerning the truth. Despite the trials and tribulations she's borne, she's come far.
Agent Intel 1
Trust Rank: Close
"Curse" — not just a word for the torment of those endless voices of the dead echoing through the Hollows, but also for the ill fate brought by such a sinister gift.
Before a secondary Hollow outbreak, Dialyn's neighbors, misled by a construction company, turned on her, sending the "ill-omened" child into a Hollow as a sacrifice for their own safety.
Naive to humanity's cruelty but kind at heart, the young Dialyn willingly offered her life to save everyone, but upon stepping into the Hollow, her accursed gift revealed the cruel truth: it had all been a scheme by the construction company. The residents — whose lives had been covered by massive insurance policies — were doomed to die within the Hollow, and Dialyn was simply the bait to keep them from fleeing.
She heard her secret curse betrayed, the hatred the dead had towards her, the voices of all who perished, and the lies of those who lived. She can no longer recall how she made it through that barren wasteland. But ever since Krampus took her in, she's been ready: Amid the unending struggle between lies and truth, she would learn to pass her own judgment on good and evil.
Cooperation Notes
|
Belle |
|---|---|
| She might seem to switch back and forth between jokes and sarcasm, but if you have the patience to listen closely, you'll find that deep down, Dialyn is someone with strong principles and real courage! | |
|
Wise |
| Dialyn may come across as a little harsh sometimes, but she's the type to always speak up against injustice and be honest with her friends. She's even the one who told me about Belle sneaking out to hang out with our Agents without me. |
Video Store Promotion
| Promoter | Unlock Requirement |
Daily Bonus |
Promotion Style | Promotion Comment |
|---|---|---|---|---|
Dialyn |
Bank of Eternity Bank of Eternity |
Basic Physical Chip x5 |
Top Customer Service Dialyn has brought her motto of "Customers come first" to Random Play, and the customers at the video store are certainly no match for the complainants from TOPS. Often, before they see through the cheesy welcome words and nonsensical recommendations from Dialyn, they've already been moved by her fiery passion and taken away the videotapes of their choice from the counter. |
Dear guest, I think this tape suits you perfectly, and this one suits you perfectly too! All of them are perfect for you! |
Commissions and Events
Phaethon's Story Episodes
- Memories of Dreams Bygone
- Episode 5: Rescue Operation
- On the Precipice of the Abyss
- Episode 2: Dark Tides Rising
- Episode 3: Cryptic
- Episode 4: Who Is Spying?
- Episode 5: Fleeting Warmth
- Episode 6: A Series of Changes
- Episode 7: A Storm Brews
- To Be Fuel for the Night
- Episode 1: Before the Storm Settles
- Episode 6: A foreseen Conclusion
- Episode 8: Secrets Beneath the Ice
- Episode 9: "Our" Connection
- Episode 11: The Oath
- Episode 12: Epilogue (Season 2)
- Encore for an Old Dream
- Episode 8: This Night Is Gilded
Trust Commissions
- Promoter: Black-Hearted Cat and Hot-Blooded Hamster
- Trust Rank Trusted: Miss Intense Character
- Trust Rank Friendly: Teeny-Tiny Zhao
- Trust Rank Close: Truth or Dare
Quality Time Commissions
- Wish Event: 50% Sugary Memories
- Wish Event: Boss's Appointed Hire
- Trust Invite: Even if the Ocean Never Answered
- Wish Event: Expired Human
- Wish Event: Fluffy Temptation
- Wish Event: In the Display Window
- Trust Invite: The Perfect Fluff
- Trust Invite: Watch Out for Seagulls
- Trust Invite: Wonderland and the Thief's Invitation
Events
- Chronicle of Counseling
- Simulated Sequence Showdown
- Joint Investigation: The Divine Maze
- Old Friends, New Commissions!
- Operation: Save Bootopia
- A Look Into Ridu's Legends
- Summer Waves Roll In
Character Mentions
Agent Intel
| Agent | Intel |
|---|---|
Enemy Intel
Dialogue
Trivia
- Dialyn's customer service rep number is 2493.[1]
Etymology
- Given the telephone on her person and her role as customer service representative, Dialyn's name could be a play on words for dialing or dial-in, another term for calling someone on a phone, especially if through a rotary dial.
- Dialyn's Chinese name, 琉音 Liúyīn, consists of the characters 琉 liú, from the word 琉璃 liúli, "colored glaze/glass", and 音 yīn, "sound".
- However, 琉音 Liúyīn sounds similar to 留言 liúyán, "leave a message", and 音 yīn, "sound" is also used in the compounds 收音 shōuyīn, "make an audio recording" and 录音 lùyīn, "sound recording". Therefore, while Dialyn's Chinese name means "glazed sound" if taken literally, it sounds like a play on words for "leave a voice message."
- Dialyn shares the same Chinese voice actor, Cai Shujin (蔡书瑾), with:
- Dialyn shares the same Japanese voice actor, Taketatsu Ayana (竹達 彩奈), with:
- Dialyn shares the same Korean voice actor, Park Yi-seo (박이서), with:
References
- ↑ Phaethon's Story, On the Precipice of the Abyss, Episode 1: New Resident
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